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What does Server Down/No Ping mean?

By Hypermail • Updated December 31, 2025 • 1 views

If you encounter this error and the server is provided by us, please enter a support ticket and our support team will look into the issue.

 

If the server is provided by yourself/third party, then first try clicking the "retry" link and see if that helps with the issue.

If not, contact your server provider and ask for a reboot of the server/look into the issue.

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