Call us toll-free @ 888-497-7898

Knowledge Base » Email Delivery

Why does my stats not match my google analytics or any other stat software?

By Hypermail • Updated December 31, 2025 • 1 views

Stats will never match what is found in google analytics or other stat software. The main reasons are listed below.

 

Factors that affect open/clicks totals in stats programs

Unique clicks/vs total clicks same with unique opens/total opens

People who click then cancel/close the browser

People who disable javascript

Apps or People who block google analytics. This can be due to web browsers such as Brave. Ad Block applications etc

Google analtyics may not work in all browser setups

Antivirus and antispam clicks that might checks links or they may not like bitly links.

 

What we do provide is a complete full transparent real time reporting for all opens and clicks. For opens we log the date/time, email address, ip address, user agent and provide what country/state when possible they opened from. For clicks we log the date/time, email address, ip address, user agent, what exact link they clicked.

Was this article helpful?

0 people found this helpful • 0 did not