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What does active mean on the view lists page and why is it different than the total emails?

By Hypermail • Updated December 31, 2025 • 5 views

The active number on the "view lists" page refers to the number of email addresses that are still valid to send to on your next campaign. 

The active number is any email that is not part of the inactive or suppressed email groups.

This number changes when you send out emails or if an address no longer exists the active count will go down.

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