HyperMail.com
Call us toll free @ 888-497-7898
HyperMail.com
Call us toll free @ 888.497.7898

support - getsupporttickets

Get a list of support tickets from inside the account


API Call Information
area: support
action: getsupporttickets

API Arguments
Argument Data Type Required Description
start integer No starting position of number of records
limit integer No Number of records to return
API Url Example:
https://api.hypermail.com/api.php?apikey=YOURAPIKEYHERE&area=support&action=getsupporttickets&start=0&limit=10

API Result:
XML Response JSON Response
<response>
<records>1</records>
<ticket>
<id>10</id>
<subject>Test ticket</subject>
<status>Closed</status>
<lastupdated>April 20, 2011, 04:10:06 pm</lastupdated>
<totalreplies>0</totalreplies>
<userid>111</userid>
<firstname>System</firstname>
<lastname>Core</lastname>
</ticket>
</response>		 
{
    "records": "1",
    "ticket": {
        "id": "10",
        "subject": "Test ticket",
        "status": "Closed",
        "lastupdated": "April 20, 2011, 04:10:06 pm",
        "totalreplies": "0",
        "userid": "111",
        "firstname": "System",
        "lastname": "Core"
    }
}