support - getsupporttickets

API Call Information

area: support

action: getsupporttickets

API Arguments

Argument	Data Type	Required	Description
`start`	integer	No	starting position of number of records
`limit`	integer	No	Number of records to return

API URL Example

https://api.hypermail.com/api.php?apikey=YOURAPIKEYHERE&area=support&action=getsupporttickets&start=0&limit=10

API Response

XML Response

<response>

<records>1</records>

<ticket>

<id>10</id>

<subject>Test ticket</subject>

<status>Closed</status>

<lastupdated>April 20, 2011, 04:10:06 pm</lastupdated>

<totalreplies>0</totalreplies>

<userid>111</userid>

<firstname>System</firstname>

<lastname>Core</lastname>

</ticket>

</response>

JSON Response

{
    "records": "1",
    "ticket": {
        "id": "10",
        "subject": "Test ticket",
        "status": "Closed",
        "lastupdated": "April 20, 2011, 04:10:06 pm",
        "totalreplies": "0",
        "userid": "111",
        "firstname": "System",
        "lastname": "Core"
    }
}