support - getsupportticketdetail

API Call Information

area: support

action: getsupportticketdetail

API Arguments

Argument	Data Type	Required	Description
`id`	integer	Yes	id found from the gesupporttickets api call

API URL Example

https://api.hypermail.com/api.php?apikey=YOURAPIKEYHERE&area=support&action=getsupportticketdetail&id=1337

API Response

XML Response

<response>

<ticket>

<id>4</id>

<subject>Another reply</subject>

<body>Here we go!</body>

<status>1</status>

<lastupdated/>

<totalreplies>3</totalreplies>

<userid>1</userid>

<firstname>System</firstname>

<lastname>Core</lastname>

</ticket>

<reply>

<id>6</id>

<subject>test</subject>

<body>replies are awesome</body>

<status>0</status>

<lastupdated/>

<totalreplies/>

<userid/>

<firstname>System</firstname>

<lastname>Core</lastname>

</reply>

<reply>

<id>7</id>

<subject>testte</subject>

<body>test</body>

<status>0</status>

<lastupdated/>

<totalreplies/>

<userid/>

<firstname>System</firstname>

<lastname>Core</lastname>

</reply>

<reply>

<id>8</id>

<subject>agagagag</subject>

<body>agag</body>

<status>0</status>

<lastupdated/>

<totalreplies/>

<userid/>

<firstname>System</firstname>

<lastname>Core</lastname>

</reply>

</response>

JSON Response

{
    "ticket": {
        "id": "4",
        "subject": "Another reply",
        "body": "Here we go!",
        "status": "1",
        "lastupdated": "",
        "totalreplies": "3",
        "userid": "1",
        "firstname": "System",
        "lastname": "Core"
    },
    "reply": [
        {
            "id": "6",
            "subject": "test",
            "body": "replies are awesome",
            "status": "0",
            "lastupdated": "",
            "totalreplies": "",
            "userid": "",
            "firstname": "System",
            "lastname": "Core"
        },
        {
            "id": "7",
            "subject": "testte",
            "body": "test",
            "status": "0",
            "lastupdated": "",
            "totalreplies": "",
            "userid": "",
            "firstname": "System",
            "lastname": "Core"
        },
        {
            "id": "8",
            "subject": "agagagag",
            "body": "agag",
            "status": "0",
            "lastupdated": "",
            "totalreplies": "",
            "userid": "",
            "firstname": "System",
            "lastname": "Core"
        }
    ]
}