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support - getsupportticketdetail

Gets the detail view of a support ticket

API Call Information
area: support
action: getsupportticketdetail

API Arguments

Argument	Data Type	Required	Description
id	integer	Yes	id found from the gesupporttickets api call

API Url Example:
https://api.hypermail.com/api.php?apikey=YOURAPIKEYHERE&area=support&action=getsupportticketdetail&id=1337

API Result:

XML Response

JSON Response

<response>
<ticket>
<id>4</id>
<subject>Another reply</subject>
<body>Here we go!</body>
<status>1</status>
<lastupdated/>
<totalreplies>3</totalreplies>
<userid>1</userid>
<firstname>System</firstname>
<lastname>Core</lastname>
</ticket>
<reply>
<id>6</id>
<subject>test</subject>
<body>replies are awesome</body>
<status>0</status>
<lastupdated/>
<totalreplies/>
<userid/>
<firstname>System</firstname>
<lastname>Core</lastname>
</reply>
<reply>
<id>7</id>
<subject>testte</subject>
<body>test</body>
<status>0</status>
<lastupdated/>
<totalreplies/>
<userid/>
<firstname>System</firstname>
<lastname>Core</lastname>
</reply>
<reply>
<id>8</id>
<subject>agagagag</subject>
<body>agag</body>
<status>0</status>
<lastupdated/>
<totalreplies/>
<userid/>
<firstname>System</firstname>
<lastname>Core</lastname>
</reply>
</response>

{
    "ticket": {
        "id": "4",
        "subject": "Another reply",
        "body": "Here we go!",
        "status": "1",
        "lastupdated": "",
        "totalreplies": "3",
        "userid": "1",
        "firstname": "System",
        "lastname": "Core"
    },
    "reply": [
        {
            "id": "6",
            "subject": "test",
            "body": "replies are awesome",
            "status": "0",
            "lastupdated": "",
            "totalreplies": "",
            "userid": "",
            "firstname": "System",
            "lastname": "Core"
        },
        {
            "id": "7",
            "subject": "testte",
            "body": "test",
            "status": "0",
            "lastupdated": "",
            "totalreplies": "",
            "userid": "",
            "firstname": "System",
            "lastname": "Core"
        },
        {
            "id": "8",
            "subject": "agagagag",
            "body": "agag",
            "status": "0",
            "lastupdated": "",
            "totalreplies": "",
            "userid": "",
            "firstname": "System",
            "lastname": "Core"
        }
    ]
}